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IDProjectCategoryView StatusDate SubmittedLast Update
0000148VisualDifferGeneralpublic2013-02-07 23:562013-03-15 10:29
Reporterpwannh Assigned Toadmin  
PriorityhighSeveritycrashReproducibilityalways
Status closedResolutionfixed 
PlatformMacOSMac OS OS Version10.8.2
Product Version1.5.1 
Summary0000148: Crash when comparing two large volume roots
DescriptionI compare the root of the system disk with the root of an external disk, essentially identical. Mode is timestaps and sizes. The application crashed after a couple of minutes.
Steps To ReproduceSee description - happens every time.
Additional InformationI purchased the application for this specific purpose. It crashed on my first try. I reserve the right to demand my money back!
TagsNo tags attached.

Activities

pwannh

2013-02-07 23:56

reporter  

VisualDiffer crash.txt (49,665 bytes)    
Process:         VisualDiffer [18165]
Path:            /Applications/VisualDiffer.app/Contents/MacOS/VisualDiffer
Identifier:      com.visualdiffer
Version:         1.5.1 (1.5.1)
App Item ID:     412386481
App External ID: 13448474
Code Type:       X86-64 (Native)
Parent Process:  launchd [398]
User ID:         501

Date/Time:       2013-02-07 11:56:47.955 -1000
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version:  10

Interval Since Last Report:          848033 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report:  262 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      1DE42865-365D-9968-875F-9645E436F69D

Crashed Thread:  2  Dispatch queue: com.apple.root.default-priority

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
--> 
    __TEXT                 0000000100000000-0000000100062000 [  392K] r-x/rwx SM=COW  /Applications/VisualDiffer.app/Contents/MacOS/VisualDiffer

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff80d9c686 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff80d9bc42 mach_msg + 70
2   com.apple.CoreFoundation      	0x00007fff83848803 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation      	0x00007fff8384dee6 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation      	0x00007fff8384d6b2 CFRunLoopRunSpecific + 290
5   com.apple.HIToolbox           	0x00007fff897460a4 RunCurrentEventLoopInMode + 209
6   com.apple.HIToolbox           	0x00007fff89745e42 ReceiveNextEventCommon + 356
7   com.apple.HIToolbox           	0x00007fff89745cd3 BlockUntilNextEventMatchingListInMode + 62
8   com.apple.AppKit              	0x00007fff8577d613 _DPSNextEvent + 685
9   com.apple.AppKit              	0x00007fff8577ced2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10  com.apple.AppKit              	0x00007fff85774283 -[NSApplication run] + 517
11  com.apple.AppKit              	0x00007fff85718cb6 NSApplicationMain + 869
12  com.visualdiffer              	0x0000000100001f94 0x100000000 + 8084

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        	0x00007fff80d9ed16 kevent + 10
1   libdispatch.dylib             	0x00007fff8a1e4dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib             	0x00007fff8a1e49ee _dispatch_mgr_thread + 54

Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
0   com.visualdiffer              	0x0000000100003f61 0x100000000 + 16225
1   com.visualdiffer              	0x00000001000098c7 0x100000000 + 39111
2   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
3   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
4   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
5   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
6   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
7   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
8   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
9   com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
10  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
11  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
12  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
13  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
14  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
15  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
16  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
17  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
18  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
19  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
20  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
21  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
22  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
23  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
24  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
25  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
26  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
27  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
28  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
29  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
30  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
31  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
32  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
33  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
34  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
35  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
36  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
37  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
38  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
39  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
40  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
41  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
42  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
43  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
44  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
45  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
46  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
47  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
48  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
49  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
50  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
51  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
52  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
53  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
54  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
55  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
56  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
57  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
58  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
59  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
60  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
61  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
62  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
63  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
64  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
65  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
66  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
67  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
68  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
69  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
70  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
71  com.visualdiffer              	0x0000000100009ba4 0x100000000 + 39844
72  com.visualdiffer              	0x000000010000a5d6 0x100000000 + 42454
73  com.visualdiffer              	0x0000000100009494 0x100000000 + 38036
74  libdispatch.dylib             	0x00007fff8a1e5f01 _dispatch_call_block_and_release + 15
75  libdispatch.dylib             	0x00007fff8a1e20b6 _dispatch_client_callout + 8
76  libdispatch.dylib             	0x00007fff8a1e31fa _dispatch_worker_thread2 + 304
77  libsystem_c.dylib             	0x00007fff80ccacab _pthread_wqthread + 404
78  libsystem_c.dylib             	0x00007fff80cb5171 start_wqthread + 13

Thread 2 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000100041b78  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000100041b78  rbp: 0x0000000105cf7cb0  rsp: 0x0000000105cf7af0
   r8: 0x0000000000000010   r9: 0x0000000000000029  r10: 0x00000001003c7390  r11: 0x00000001010a3ef8
  r12: 0x00007fff845b2240  r13: 0x000000014a05e600  r14: 0x0000000000000000  r15: 0x000000014957d8e0
  rip: 0x0000000100003f61  rfl: 0x0000000000010246  cr2: 0x0000000000000000
Logical CPU: 0

Binary Images:
       0x100000000 -        0x100061fff +com.visualdiffer (1.5.1 - 1.5.1) <992944DF-A493-3A1E-A1B7-88EF469472AC> /Applications/VisualDiffer.app/Contents/MacOS/VisualDiffer
       0x1007cc000 -        0x1007d5fe7  libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
       0x1007db000 -        0x1007deff7  libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
       0x1007f3000 -        0x1007f3ff3 +cl_kernels (???) <135026CE-E847-4227-BB66-D52C497CAD03> cl_kernels
       0x102ebb000 -        0x102ebbff1 +cl_kernels (???) <7701511E-04A6-4654-AA39-0FE0E4FA86ED> cl_kernels
       0x102ec0000 -        0x102ec1ff3 +cl_kernels (???) <8328B151-6E21-48A9-844E-A9EC679733F0> cl_kernels
       0x102ec6000 -        0x102ec6ff9 +cl_kernels (???) <F28CC5B6-E9B5-43CA-908A-5A52FFB8E057> cl_kernels
       0x105758000 -        0x1057f3ff7  unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra.dylib
    0x7fff63fdb000 -     0x7fff6400f93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    0x7fff80b83000 -     0x7fff80c73ff7  com.apple.DiskImagesFramework (10.8 - 344) <AC72B2EF-7307-3B20-B561-5ECF30E83627> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff80c74000 -     0x7fff80cabff7  libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
    0x7fff80cb4000 -     0x7fff80d80fe7  libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
    0x7fff80d84000 -     0x7fff80d8bfff  com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff80d8c000 -     0x7fff80da7ff7  libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
    0x7fff80e37000 -     0x7fff80e56ff7  com.apple.ChunkingLibrary (2.0 - 133.2) <D2A746DE-002A-3C6C-961E-BE94E71DB835> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x7fff80e57000 -     0x7fff80eb4ff7  com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x7fff80eb5000 -     0x7fff81063fff  com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff81064000 -     0x7fff811d5ff7  com.apple.QTKit (7.7.1 - 2599.13) <5B24A892-ED69-3C01-8B00-DF3AD81A20D4> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x7fff811d6000 -     0x7fff811ecfff  com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x7fff81307000 -     0x7fff813ccff7  com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff813cd000 -     0x7fff813d9fff  libCSync.A.dylib (324.6) <2033247A-CABC-3E20-8498-7367A8F44A08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff813da000 -     0x7fff81433fff  com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <2CC27836-1E1E-3633-B15C-A3BA1734D092> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
    0x7fff815cb000 -     0x7fff81879fff  com.apple.imageKit (2.2 - 667) <66A64289-6259-335E-9D8C-E3E02ECE7837> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
    0x7fff818b5000 -     0x7fff818f4ff7  com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff818f5000 -     0x7fff818f6ff7  libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
    0x7fff818f7000 -     0x7fff81934fe7  libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x7fff81935000 -     0x7fff81991ff7  com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x7fff81992000 -     0x7fff81d8bff7  com.apple.MediaToolbox (1.0 - 926.62) <83BBE53E-29FE-3874-9991-B6D009EADCC5> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x7fff81d8c000 -     0x7fff81d99fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
    0x7fff81d9a000 -     0x7fff81debff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x7fff81e14000 -     0x7fff81e3bff7  com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
    0x7fff81e7d000 -     0x7fff81ea9fff  com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
    0x7fff81eaa000 -     0x7fff81ec1fff  com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x7fff81ecc000 -     0x7fff820ccfff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
    0x7fff820e6000 -     0x7fff8218cff7  com.apple.CoreServices.OSServices (557.4 - 557.4) <841878A8-6F3E-300D-8F01-444B3CC1F41D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x7fff8218d000 -     0x7fff8219bff7  libkxld.dylib (2050.18.24) <7027CE49-007D-3553-8FFA-3E3B428B2316> /usr/lib/system/libkxld.dylib
    0x7fff8219c000 -     0x7fff822b6fff  com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
    0x7fff822b7000 -     0x7fff82306ff7  libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff82309000 -     0x7fff82353ff7  libGLU.dylib (8.6.1) <DF45C1E3-3884-3991-B84F-F39B482E8BF8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff82356000 -     0x7fff82391fff  com.apple.LDAPFramework (2.4.28 - 194.5) <0190B746-F684-3F43-B4D0-148EFE386CA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff82422000 -     0x7fff8251fff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
    0x7fff82520000 -     0x7fff82520fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff825f1000 -     0x7fff8261cfff  com.apple.framework.Apple80211 (8.0.1 - 801.17) <05786C8E-8C6F-31AF-80B5-9C98175757B4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff8261d000 -     0x7fff8271ffff  libJP2.dylib (845) <405CAF25-0AA5-3C6B-A4A6-94471A1EDD2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x7fff82720000 -     0x7fff82758fff  libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
    0x7fff83765000 -     0x7fff8376efff  com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
    0x7fff8376f000 -     0x7fff83791ff7  com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff83792000 -     0x7fff83812ff7  com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x7fff83819000 -     0x7fff83a02fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff83a03000 -     0x7fff83a03fff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff83a4c000 -     0x7fff83a4efff  com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff83a4f000 -     0x7fff83a52fff  libRadiance.dylib (845) <E8956A35-494E-3014-8B86-362D32576116> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff83ade000 -     0x7fff83bd3fff  libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
    0x7fff83bd4000 -     0x7fff83c91ff7  com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
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    0x7fff8abd4000 -     0x7fff8ae78fff  com.apple.CoreImage (8.2.2 - 1.0.1) <930B0B23-DD84-3B0C-B5A9-C09B7068A6F0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
    0x7fff8ae79000 -     0x7fff8ae79fff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff8ae7a000 -     0x7fff8ae87ff7  com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x7fff8ae88000 -     0x7fff8ae88ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff8ae89000 -     0x7fff8aeb3ff7  com.apple.CoreVideo (1.8 - 99.3) <C424838A-889C-39E5-8108-FD05C93D26A0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff8b794000 -     0x7fff8b794fff  com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff8b795000 -     0x7fff8b795fff  libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8b796000 -     0x7fff8b7e3fff  com.apple.CoreMediaIO (301.0 - 4147) <61E348A5-1F9E-3390-9613-3EACE40DBD8C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
    0x7fff8b7e4000 -     0x7fff8b875fff  com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x7fff8b87b000 -     0x7fff8b89aff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
    0x7fff8b89b000 -     0x7fff8b998fff  libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
    0x7fff8b999000 -     0x7fff8b999fff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
    0x7fff8b99a000 -     0x7fff8b99ffff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8bc7e000 -     0x7fff8bd9efff  com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x7fff8bd9f000 -     0x7fff8bdabfff  com.apple.CrashReporterSupport (10.8.2 - 415) <55783BF9-125E-3F9C-A412-6A095ECD9353> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
    0x7fff8bdac000 -     0x7fff8bdaefff  libCVMSPluginSupport.dylib (8.6.1) <7EFDA31E-E463-3897-A8DC-7FD266EB713E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x7fff8bdaf000 -     0x7fff8be1cff7  com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8be1d000 -     0x7fff8be2cff7  com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff8be2d000 -     0x7fff8be3bfff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8be3c000 -     0x7fff8bf0fff7  com.apple.DiscRecording (7.0 - 7000.2.4) <005BE6FF-38A1-3AEA-B24C-9D4F330EF6BE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x7fff8bf10000 -     0x7fff8bf14ff7  com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x7fff8c06e000 -     0x7fff8c06fff7  libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
    0x7fff8c4a0000 -     0x7fff8c4a6fff  libCGXCoreImage.A.dylib (324.6) <45864BEA-B2EA-3F5F-9D04-F9832AB67A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x7fff8c4a7000 -     0x7fff8c4acfff  com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff8c4ad000 -     0x7fff8c4f5fff  com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    0x7fff8c588000 -     0x7fff8c58afff  libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
    0x7fff8c58b000 -     0x7fff8c58ffff  libGIF.dylib (845) <2690CE83-E934-3EF8-A30A-996EDADCE3E4> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff8c590000 -     0x7fff8c590fff  com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x7fff8c5ac000 -     0x7fff8c5bdff7  libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
    0x7fff8c5be000 -     0x7fff8c5bfff7  libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
    0x7fff8c61f000 -     0x7fff8c622fff  com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
    0x7fff8c6d3000 -     0x7fff8c72ffff  com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x7fff8c730000 -     0x7fff8c731fff  liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
    0x7fff8c732000 -     0x7fff8c768fff  libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
    0x7fff8c769000 -     0x7fff8cb60fff  libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x7fff8cdd6000 -     0x7fff8ce73ff7  com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
    0x7fff8ce74000 -     0x7fff8cfe8fff  com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff8cfe9000 -     0x7fff8d02dfff  libcups.2.dylib (327) <9B3F3321-D2BC-3195-BF20-4008FC52A390> /usr/lib/libcups.2.dylib
    0x7fff8d02e000 -     0x7fff8d139fff  libFontParser.dylib (84.5) <617A7D30-C7BC-39FC-A1FE-59367B4A5719> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff8d13a000 -     0x7fff8d185ff7  com.apple.CoreMedia (1.0 - 926.62) <CFBD094F-DA9C-3498-9D50-BC754B56F00A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x7fff8d186000 -     0x7fff8d1b1fff  libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
    0x7fff8d1b2000 -     0x7fff8d1d3fff  com.apple.Ubiquity (1.2 - 243.10) <F97D3A33-2C8B-3CFF-AF75-A74866D42853> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x7fff8d218000 -     0x7fff8d21aff7  com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x7fff8d21b000 -     0x7fff8d21dfff  com.apple.securityhi (4.0 - 55002) <8B2008A2-B6A2-3E69-9FA2-77B38C869DD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x7fff8d21e000 -     0x7fff8d226fff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
    0x7fff8d227000 -     0x7fff8d3adfff  libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff8d560000 -     0x7fff8d596fff  com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
    0x7fff8d597000 -     0x7fff8d5a2ff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
    0x7fff8d5a3000 -     0x7fff8d5c3fff  libPng.dylib (845) <C3CDD2B4-3CB0-3F6D-8411-DAAF267E952B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff8d5d3000 -     0x7fff8d60dfff  com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff8d60e000 -     0x7fff8d64efff  com.apple.MediaKit (13 - 659) <0C56D7FF-0430-3199-9952-CF8577519449> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff8d666000 -     0x7fff8d801fef  com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff8d802000 -     0x7fff8d84afff  libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
    0x7fff8d93d000 -     0x7fff8d962ff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
    0x7fff8d963000 -     0x7fff8d965ff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
    0x7fff8d9a9000 -     0x7fff8dafafff  com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff8dafb000 -     0x7fff8db02fff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 7
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 2758
    thread_create: 2
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=184.0M resident=68.7M(37%) swapped_out_or_unallocated=115.3M(63%)
Writable regions: Total=1.0G written=1.0G(94%) resident=1.0G(96%) swapped_out=4K(0%) unallocated=43.1M(4%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG backing stores                  3768K
CG image                             16K
CG raster data                      120K
CG shared images                    192K
CoreImage                             8K
CoreServices                       2116K
MALLOC                              1.0G
MALLOC guard page                    48K
Memory tag=240                        4K
Memory tag=242                       12K
Memory tag=251                       76K
OpenCL                               36K
STACK GUARD                        56.0M
Stack                              9232K
VM_ALLOCATE                        16.2M
__DATA                             15.3M
__IMAGE                             528K
__LINKEDIT                         53.2M
__TEXT                            130.8M
__UNICODE                           544K
mapped file                        48.8M
shared memory                      36.6M
===========                      =======
TOTAL                               1.4G

Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS543225L9SA02, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0610, 0x26200000 / 2
USB Device: USB Optical Mouse, 0x046d  (Logitech Inc.), 0xc00c, 0x26240000 / 5
USB Device: CanoScan, 0x04a9  (Canon Inc.), 0x220e, 0x26230000 / 4
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0610, 0x26210000 / 3
USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0x26213000 / 8
USB Device: External USB 3.0, 0x0480  (Toshiba America Info. Systems, Inc.), 0xd010, 0x26214000 / 7
USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0233, 0x26211000 / 6
USB Device: Mass Storage Device, 0x058f  (Alcor Micro, Corp.), 0x6335, 0x26211400 / 9
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
VisualDiffer crash.txt (49,665 bytes)   

admin

2013-02-08 06:30

administrator   ~0000206

I'm trying to reproduce the problem.
After only one test made with the system disk and an external USB disk comparing 1Tb of mp3 and mp4 files VsualDiffer doesn't crash so I need to do deeper test.

I work hard to create a good software and I'm sorry if you demand back your money but I understand your point of view so feel free to do what is best for you, please apologize me for the problem

admin

2013-02-08 06:41

administrator   ~0000207

May you make a test for me?

Please uncheck 'Follow Symbolic Links' from Preferences (Preferences Menu -> Tab 'Folder') and run again the comparison.

thanks for your patience

admin

2013-02-13 10:14

administrator   ~0000208

Have you resolved?

pwannh

2013-02-13 19:49

reporter   ~0000209

I replied to this several days ago, or at least tried to, but may have mismanipulated somehow.
With 'Follow Symbolic Links' unchecked the problem does not occur.
With 'Follow Symbolic Links' checked, the problem occurs also on following subsets of the whole Mac OS system disk: directory /Applications and directory /Library.

admin

2013-02-13 19:55

administrator   ~0000210

Last edited: 2013-02-13 19:58

 Consider inside system folders like (/Library) there are many many recursive follow symlinks, VisualDiffer crashes because it goes in infinite loop and fills the application stack.

I suspect also other softwares like VD may crash if "follow symlink" is enabled

pwannh

2013-02-13 20:08

reporter   ~0000211

So what is the solution? I think that you should detect a recursion loop and display a warning, rather than crash with stack overflow.

admin

2013-02-13 20:24

administrator   ~0000212

Crashing isn't a solution, it's a bug a critical bug and I'm working to find a reasonable solution.

Consider unchecking 'follow symlink' should be a reasonable solution in many cases maybe also yours.

pwannh

2013-02-13 23:41

reporter   ~0000213

OK, pleased to hear that. I am also pleased that you respond quickly and show genuine ambition to keep the quality up so ignore my earlier comment about requesting a refund (at least for the time being!)

admin

2013-02-14 06:32

administrator   ~0000214

I'm an indie developer and I WANT to create excellent software but I'm alone so fix bugs can require more time.
As developer I hate crap software so I understand your point of view about requesting a refund.

I hope to give you news very soon (at least a couple of weeks) about this bug

admin

2013-02-19 19:30

administrator   ~0000215

Bug fixed, I hope to submit to MAS very soon

Issue History

Date Modified Username Field Change
2013-02-07 23:56 pwannh New Issue
2013-02-07 23:56 pwannh Status new => assigned
2013-02-07 23:56 pwannh Assigned To => admin
2013-02-07 23:56 pwannh File Added: VisualDiffer crash.txt
2013-02-08 06:30 admin Note Added: 0000206
2013-02-08 06:41 admin Note Added: 0000207
2013-02-13 10:14 admin Note Added: 0000208
2013-02-13 19:49 pwannh Note Added: 0000209
2013-02-13 19:55 admin Note Added: 0000210
2013-02-13 19:58 admin Note Edited: 0000210
2013-02-13 20:08 pwannh Note Added: 0000211
2013-02-13 20:24 admin Note Added: 0000212
2013-02-13 23:41 pwannh Note Added: 0000213
2013-02-14 06:32 admin Note Added: 0000214
2013-02-19 19:30 admin Note Added: 0000215
2013-03-15 10:29 admin Status assigned => closed
2013-03-15 10:29 admin Resolution open => fixed