View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000185 | VisualDiffer | General | public | 2013-07-17 22:00 | 2013-08-28 11:05 |
| Reporter | 3563651 | Assigned To | admin | ||
| Priority | urgent | Severity | crash | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | mac | OS | X | OS Version | 10.8.3 |
| Product Version | 1.5.4 | ||||
| Summary | 0000185: STOPPED WORKING | ||||
| Description | window just CLOSES after I drag in my folder and hit show diffs JUST GOT IT AND LOVE IT. NOW IT'S BROKEN..... | ||||
| Steps To Reproduce | drag first file on left drag file to compare on right hit show diffs WINDOW SIMPLY CLOSES.. app does NOT crash. but it's not working please please help | ||||
| Additional Information | if you need to call me my number is 760-413-3440 my computer was stolen and I'm trying to reconstruct my new one but have many meultiple restores. VisualDiffer was wonderful. I'm a graphic designer and have soooo many files to go through. please please help | ||||
| Tags | No tags attached. | ||||
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I'm unable to reproduce the bug Does crash occur with folder compare or file compare or both? Please take a look using the 'console' app (launch it typing console in spotlight). 1. launch visualdiffer app 2. launch console app 3. drag files and check what is logged on console.app (take care only on VisualDiffer related stuff) and please copy the log here Does app crash with any file and folder? Please copy a couple of file on a new directory (for example under your home) and check if it crashes |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2013-07-17 22:00 | 3563651 | New Issue | |
| 2013-07-17 22:00 | 3563651 | Status | new => assigned |
| 2013-07-17 22:00 | 3563651 | Assigned To | => admin |
| 2013-07-18 07:44 | admin | Note Added: 0000311 | |
| 2013-08-28 11:05 | admin | Status | assigned => closed |
| 2013-08-28 11:05 | admin | Resolution | open => unable to reproduce |