View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000243 | VisualDiffer | Folders differ | public | 2014-08-21 15:46 | 2014-08-30 10:04 |
| Reporter | Wanda Collier | Assigned To | admin | ||
| Priority | normal | Severity | major | Reproducibility | random |
| Status | closed | Resolution | no change required | ||
| Platform | Mac | OS | OX X Lion | OS Version | 10.7.5 |
| Product Version | 1.5.9 | ||||
| Summary | 0000243: FILES WILL NOT SYNC PROPERLY | ||||
| Description | Files show as unmatched when they should be matched between hard drive and dropbox. See attachment below | ||||
| Steps To Reproduce | I don't know how to reproduce but I've tried deleting all the files from dropbox and re-synching them but it makes no difference. There is no pattern to which folders this will happen to each time I delete the dropbox folder and re-sync. I've been synching with dropbox since I bought this software with no problem. The reason I bought this software is to have better control between dropbox and my hard drive. I can't seem to find an option to update to the latest version of this software in case there was an update to address this issue?? | ||||
| Tags | No tags attached. | ||||
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This is a strange behaviour. May you zip the wrong files, one for left and one for right, (visible on screenshot) so I try to reproduce the bug? If files contains personal data, you can replace with empty file but please don't change the file name. |
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I just remembered something... I changed the name of the main folder on my hard drive to Billy Shilling but I deleted the folder in dropbox and re-copied the files from this software over to dropbox. I don't know if that had anything to do with it. do I need to zip the files? they are pretty small. the one i just attached is from my dropbox folder. |
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I don't need the single file but the directories (both left and right) containing at least one file. I've tried to reproduce the bug without success. May you reproduce it always after a rename? Have you refreshed VD before copy? |
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I just uploaded the files. I tried renaming a file and couldn't reproduce it. I had trouble with other files that I renamed (but not all) but it all sorted itself out after I deleted the dropbox folder. I tried to delete the Billy Shilling folder and copied it from my hard drive to dropbox and it worked fine. Both folders disappeared from the "unmatched" screen. However, when I exited the VD software and did another scan, they showed up in the unmatched list. |
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Thanks for uploading the zips, I've found the problem. The directory names contained inside the "Billy Shilling Hard drive folder.zip" end with a whitespace so they are *correctly* reported without a match. The names (without the quotes obviously) shown below compared are different "Hypnosis Neurobiology & Depth Testing " <----- you see the last character is a whitespace "Hypnosis Neurobiology & Depth Testing" The same for the other directory "Theories of Hypnosis & Practice ". I've renamed stripping off the last whitespace and everything worked fine. If you really need to compare file/dir ignoring this type of difference you can create an "alignment rule" (From Toolbar -> Session Preference -> Alignment) but I suppose your file names are simply wrong. |
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Well, that's strange. How does the same file get renamed with a white space? Thank you for finding the problem. It was driving me crazy. |
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I don't know, do you rename files from Finder? |
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Also, the only way to fix this is to set an alignment rule? |
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The problem isn't inside VisualDiffer, VD doesn't allow to rename, VD doesn't do any modification on filenames, they already contain the whitespace when you run VD so you must find where your process fails. The alignment rule allows to change how VD aligns filenames, you can read more at http://visualdiffer.github.io/alignRules.html I think you must not use alignment rule because it's clear you have a problem on your files, otherwise when you copy to Dropbox from VD you copy filenames with whitespaces. If you want to ignore the whitespace and copy them you can use alignment rule it solves your problem, but in your case I don't think this is the correct behavior, just my two cents |
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yes, i rename from finder. the problem is that whenever i delete the folder from dropbox, the same thing keeps happening so I can't fix it. |
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Thanks for the link. i will look into. I don't understand the alignment rules. |
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I see what you were saying now. I deleted the folder from dropbox and then renamed the topic folders from my hard drive. It copied over fine. Not sure how that happened but I learned something new. LOL Thanks for your help. |
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Try the settings shown on this image for your alignment rule http://cl.ly/image/3q3z111e3k1R they will ignore whitespaces but honestly I think you need to understand what happens when you delete from DB |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2014-08-21 15:46 | Wanda Collier | New Issue | |
| 2014-08-21 15:46 | Wanda Collier | Status | new => assigned |
| 2014-08-21 15:46 | Wanda Collier | Assigned To | => admin |
| 2014-08-21 15:46 | Wanda Collier | File Added: Screenshot 2014-08-21 09.32.44.png | |
| 2014-08-22 08:03 | admin | Note Added: 0000511 | |
| 2014-08-22 19:29 | Wanda Collier | File Added: Theories of Hypnosis & Practice - Handout.pdf | |
| 2014-08-22 19:32 | Wanda Collier | Note Added: 0000512 | |
| 2014-08-23 15:01 | admin | File Deleted: Theories of Hypnosis & Practice - Handout.pdf | |
| 2014-08-23 15:03 | admin | Note Added: 0000513 | |
| 2014-08-23 17:00 | Wanda Collier | File Added: Billy Shilling dropbox folder.zip | |
| 2014-08-23 17:01 | Wanda Collier | File Added: Billy Shilling Hard drive folder.zip | |
| 2014-08-23 17:04 | Wanda Collier | Note Added: 0000514 | |
| 2014-08-24 08:21 | admin | Note Added: 0000515 | |
| 2014-08-24 08:22 | admin | Note Edited: 0000515 | |
| 2014-08-24 14:50 | Wanda Collier | Note Added: 0000516 | |
| 2014-08-24 15:20 | admin | Note Added: 0000517 | |
| 2014-08-24 15:57 | Wanda Collier | Note Added: 0000518 | |
| 2014-08-24 16:06 | admin | Note Added: 0000519 | |
| 2014-08-24 16:06 | Wanda Collier | Note Added: 0000520 | |
| 2014-08-24 16:06 | admin | Note Edited: 0000519 | |
| 2014-08-24 16:07 | Wanda Collier | Note Added: 0000521 | |
| 2014-08-24 16:15 | Wanda Collier | Note Added: 0000522 | |
| 2014-08-24 16:22 | admin | Note Added: 0000523 | |
| 2014-08-30 10:04 | admin | Status | assigned => closed |
| 2014-08-30 10:04 | admin | Resolution | open => no change required |
| 2014-08-30 10:04 | admin | File Deleted: Billy Shilling dropbox folder.zip | |
| 2014-08-30 10:04 | admin | File Deleted: Billy Shilling Hard drive folder.zip |
