View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000081 | VisualDiffer | Files differ | public | 2011-11-25 04:22 | 2011-11-30 16:18 |
| Reporter | quixopix | Assigned To | admin | ||
| Priority | urgent | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | mac | OS | X | OS Version | 10.6.8 |
| Product Version | 1.2 | ||||
| Summary | 0000081: App store would not let me purchase your app, it said the file was "not verified" | ||||
| Description | I would like to buy your app, but I thought I would point out that your app store is CLOSED, it will not let me buy your app. | ||||
| Tags | No tags attached. | ||||
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I've asked to Apple what's happened, please apologize me for inconveniente but I can't do anything to check MacAppStore Please may you tell me in which date you have tried to buy the app? Have you retried after a couple of hours? Thanks for your patience and to alerted me |
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Response by Apple Hello Davide, Thank you for contacting Apple Developer Support regarding your question. Please know we were unable to reproduce the website issue that you have reported. We ask you please try to access it again. - You will want to FIRST be sure that you are not using a bookmark for the app, - that you have cleared your browser cache and history, - that you have configured your browser to accept cookies. Additionally, please ensure that you are using the following: - The correct Apple ID - The latest Safari Browser If you continue to experience a problem, we ask that you please provide us with the following information: - System hardware and operating system configuration - Browser and version - Indicate type of connection (i.e., cable, DSL, corporate network, etc.) - Indicate if you are behind a firewall - Provide text for any error messages that you have received - Indicate if you are behind a proxy server Additionally, please provide step-by-step information to reproduce the issue. Include any text of error messages you may be receiving. Please let me know if you require further assistance. Best Regards, |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2011-11-25 04:22 | quixopix | New Issue | |
| 2011-11-25 04:22 | quixopix | Status | new => assigned |
| 2011-11-25 04:22 | quixopix | Assigned To | => admin |
| 2011-11-25 07:00 | admin | Note Added: 0000063 | |
| 2011-11-26 17:26 | admin | Note Added: 0000075 | |
| 2011-11-26 17:27 | admin | Resolution | open => unable to reproduce |
| 2011-11-30 16:18 | admin | Status | assigned => closed |
